Panera Bread - Winter Haven

Absolutely ashamed to see this location go downhill. I've been a resident of Winter Haven for all my life and I've seen this restaurant open. I visited this restaurant for quite a while over the years. However if the cost of goods keep going up, while this restaurant's quality and staff continues to go down hill. It's bad enough I have to pay nearly $20 for half a sandwich and side salad, but to have to deal with the attitude is unacceptable. I hate to blanket the entirety off the staff so I won't, I'll only highlight the worse experience of them all. There is a younger, light skin complection gentleman, he's more effeminate (Not that I mean disrespect, this is just a recognizable trait since I do not have the man's name), wore glasses, and had short cut hair. I honestly won't go into explicet detail, but this man needs an attitude adjustment, to be put in the back away from customer interaction, or fired. Unacceptable how he talks to people. I worked in the culinary industry for years. It doesnt matter if you're having a bad day, you always server service with a smile, and definitely not condescending comments and tones. I for one will not be returning to this establishment until somthing is done by management, nor will my followers, family, and friends.

Ordered on the app after sitting at a table, best kind of restaurant interaction to me!?

I went there the other day and I order a pick 2 combo the employee that checked me out was Oliver and let me just say I’ll be back again and not just for the food?

Oliver was so attentive to my orders needs. 10/10. I would let him butter my bagel any day. ?

Ordered from here through Uber Eats twice last week both times received the wrong salad. Never again...$34 for 2 lunches could not eat it. They don't care.