Boston Market - Winter Haven

I always had a soft place for Boston Market, but I must admit that the service I receive every time I go to Winter Haven place, it really makes it special. Thank you and please know how much I appreciate the hard work. Thank you.

I have eaten many first-class ribs that are good, BUT, Boston Market's Prime Rib gives them a run for their money! It is very good, you will, very good

Great food and service, I love her Mac and cheese. Absolutely delicious. Her chicken falls from the bone, it is so tender and juicy. I can't say enough here. Staff are well trained and know what to do. They offer good suggestions if necessary.

I’m really saddened to see this place decline. It’s hit or miss whether it’s even open. The organization is chaotic, and from what I’ve heard, there have been numerous changes in management, yet the company doesn’t seem to care. I’ve often placed orders only to be told they were out of meat or chicken. Filing complaints on their website is pointless; the only responses I’ve received were from various managers who offered me discounts or complimentary meals that I never ended up using. It’s such a disappointment because I’ve been a loyal customer of Boston Market for over 20 years. I used to love it for its healthy options and quick service, but overall, I’m very let down by the company now.

The staff was very friendly, and they were attentive to our needs. However, we encountered several issues, including a lack of ketchup and some drinks that were unavailable. Unfortunately, the meat served at Boston Market was among the worst I've had. Additionally, the women's restroom had noticeable black mold. I understand that leaks can happen, but allowing it to reach this condition is unacceptable and concerning.