Tim Hortons - Windsor

Placed a mobile order today around 530, in my order they didn't have the cream of broccoli soup so I asked what other soup they had. A young male had told me the other 2 kinds, I had asked what's in the spicy soup and he tells me that he doesn't know and for me to look it up. They also couldn't refund for my soup so I had to cancel my whole order. If you work in a place where you serve food, you should be able to explain whats in the soup, not tell th customer to go look it up on their phone. All employees had no idea if the soups were vegetarian or not. Very disappointed in this service.

Absolutely ? the worst tim Hortons I've ever seen they never ever get my order right I don't understand why how hard is it to make a Chai tea latte with two sugars seriously

Bad customerservice.i saw them screaming at a customer for messing something up. they are the one who works at the time so they should not be mad. the customer was very nice and he apologized to try to make the light of the situation, and she was still mad. also the workers just don't seem like they want to be there, ive work in almost food and I still tried to act as u wanted to be there, the only nice was the kitchen man he loved super sweetly he loved him

I was there at 8:30pm, they had only 2 people working and inside was full and drive thru as well. I don’t know how managers let that happen but still big respect for those 2 people, they are working hard and doing great job.

There were only two ppl working on this location . One was taking drive tru orders n other was for inside.i would say service was so slow. I waited there for 10 min then came home without oeReading anything.