Reviews

Overall Total Score
3.8 out of 5
Very good | 2085 reviews

What User doesn't like about Tim Hortons:
I came through this trip thru for an order that they did not eier ready for breekfeast, so that they gave me my drinks and asked me to move into the parking lot because they care for going there thru times that I had told them I didn't want to move, I want to stay in the window and they had forced me to park and where very ignorant about it and when the kefy brought my food very View all feedback. What User likes about Tim Hortons:
it took a while to get customer service at the theke. because of the COVID-19 restrictions, it was refurbished so that it looks so strange. large coffee/French vanilla and baked goods. View all feedback.

Reviews from various websites

Menu
2.0 ★ from 10 reviews

Bad selection of timbits I wanted. location clean, personal nice. I also had a bagel sandwich that was really good.

It took a while to get customer service at the theke. because of the COVID-19 restrictions, it was refurbished so that it looks so strange. large coffee/French...

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I came through this trip thru for an order that they did not eier ready for breekfeast, so that they gave me my drinks and asked me to move into the parking lot...

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I ordered a whole bagel with crumble and garlic on the car thru, and whoever ordered the clearly repeated the order “all bagel with crumble and garlic” but ther...

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I am a doordash driver, don't order here because they don't even start your order until the delivery driver is there.Drive thru is their life.

Tim Hortons, a beloved chain, has fallen short at one of its locations recently, with numerous patrons expressing dissatisfaction with both service and food quality. Customers reported significantly delayed orders, incorrect items served, and a lack of attentiveness from staff members. Concerns about food handling practices also emerged, with accounts of employees neglecting proper hygiene protocols. While a few patrons noted the familiar comfort of the menu, the prevailing sentiment was one of frustration due to poor service, unhelpful staff, and multiple order inaccuracies. Overall, this establishment seems to be in dire need of an overhaul in customer service and operational efficiency.

Restaurantji
2.6 ★ from 93 reviews
Alisha
14.11.2023 - 04:11

Worst service ever I had in canada. I was traveling with my family from America. We were tired so we step-up and I had to wait for my order more then 15min. One...

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Hussain
14.11.2023 - 04:11

Very poor service, we had a mobile order one of the employee confirmed my order and then 10 minutes later when we asked for our order other employee says we hav...

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harshaun
14.11.2023 - 04:11

Worst service. We were there at 7:20 pm on2nd October 2023. We were travelling and coming back from US craving for our very own Tim Hortons and this is what you...

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Caitline
14.11.2023 - 04:11

I did not know making an order right was so hard? there is very little times where my orders are made right at this tim hortons. the lack of staff training is d...

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Dhairyakumar
14.11.2023 - 04:11

The worst tim hortans I have ever visited, For the two coffeesthey had kept me for 20min and still they gave me wrong order, staff was ignoring me all the time.

Doordash
4.4 ★ from 200 reviews
Jaxon
07.03.2024 - 09:14

I didn't receive the Honey Dip Donuts and my White Hot Chocolate was spilled. Other than that, everything was good.

Patricia
07.03.2024 - 09:14

The Timbits Multi-Pack 20 pack had only 2 varieties and most were plain. The 3 Original Blend Coffees were meant to be extra large, but all were served in large...

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Veronica
07.03.2024 - 09:14

I ordered a medium AND LARGE iced coffee. Got BOTH medium. also ordered an old fashion plain donut and got a glazed instead. Once again this store doesnt follow...

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Jenny
07.03.2024 - 09:14

Worst Tim Hortons location to order from, always mess up orders and send you old Cold food..

Anne
07.03.2024 - 09:14

I ordered the Chipotle Steak wrap but received chicken instead. I also ordered an Iced Capp but was given an Iced Coffee instead, which is a cheaper option.

Facebook
4.8 ★ from 3 reviews
Foursquare
3.4 ★ from 33 reviews
Google
3.8 ★ from 836 reviews
Tripadvisor
4.4 ★ from 12 reviews
Int Restaurants
4.2 ★ from 898 reviews

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