Wagamama - Windsor and Maidenhead

Walked in for a family meal after visiting the theatre, arriving early evening. Waiting at the front desk to be seated and we were not acknowledged by any of the staff. At least five of the team walked past the three of us to go from one dining room to the other without being acknowledged, and on each occasion the team memebe was empty handed which made it look terrible. Explained to the team member that we were just about to walk out, and she did apologise and explain they were busy. Service afterwards was okay, not great. Ordered drinks and the glasses for our Asahi where filthy. It looks liked the dishwasher hasn't been cleaned or serviced in weeks/months. Asked for clean glasses and a few minutes later, he returned with two freshly washed glasses as they were still wet inside. This shows that there weren't any more clean glasses available YUK! Food was on par and good. Would I go again No Would I recommend it? No

Came for dinner at around 8, food was nice, but service very slow, had to keep asking for the same thing like water, tea, and co workers having an argument right next to us not very professional, when told bad service they say it’s a new chef and they have a blocked sink!! Evening was ruined because of lack of service. Spent nearly £110 here

We had a fantastic evening at Wagamama's with some friends. The exceptional service provided by two wonderful waiters, Tom and Hamza, made our experience truly enjoyable. We highly recommend this spot, as the atmosphere is welcoming, the food is delicious, and the service provided by Tom and Hamza was outstanding. Thank you for a wonderful evening!

Usually love Wagamamas. But my food came out REALLY cold. (I don't just mean it wasn't piping hot. I mean it felt like they'd taken the chicken and prawns out of a fridge. It took a while to get someone's attention to let them know. They offered to make a fresh one, but by this point my partner had already long finished his and I just wanted to leave. It's really put me off going again.

I had just flown into UK on 11 hour flight and the nice hotel where I was staying had super grumpy staff in their restaurant so I went and got take out from Wagamama. I ordered the shu 's 'shiok ' chicken. Staff here were friendly and I sat at a table waiting for my takeout which I ate back at my hotel. It was super delicious, still quite hot after a 10 min walk, and everything was fresh, flavorful and delicious.