Lake Illawarra - WINDANG
Lake Illawarra
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This restaurant has it all - great people, great service, and great food. You can even watch the big screen while you dine. Prices range from A$20 to A$40 per person. The food, service, and atmosphere all receive a perfect score of 5. Be sure to try the Battered Barramundi - it comes highly recommended.
I can definitively say some staff here have racist slurs to say to me. On a number of random times I was in there. Unprofessional and rude. I've experienced on several occasions now. I know for certain I have not been anything bad, but able to communicate well enough. Without being rude. Apologetic as well. I've been sworn at one time by a staff just a few days ago for buying soft drink. Just last night, as I went through a sliding glass door. I heard a staff utter a racist slur intended for me. From the bar. It was not the first time, too. I was willing enough to have a conversation with a few of them, yet the unprofessional and rude treatment continues. I don't think it is a mistake but intentional.
We were disappointed with the bar staff at this restaurant. We often visit another pub in the same chain across the bridge, and they always provide excellent service. Unfortunately, the service here was lacking. It was difficult to get drinks while playing the pokies as we had to go to the bar ourselves. Even when our friends received service, they were never assisted again. Perhaps we are just used to the exceptional service at our regular pub. The staff here could learn a lot from them. Just a heads up. Price per person: A$140–160.
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