Nacho Cheese - Wiltshire

I went to pick up my order and asked for it. They replied that it had been collected already. I said no, and then they called out my name. Someone claimed the order was theirs and walked off with it. What kind of incompetent people do they have working there?

I ordered a simple cheeseburger and fries. The burger was dry, tough, and overly salty. It came topped with a thick, hard piece of fatty bacon, tasteless nachos, and a cheese sauce that looked and tasted like it had been regurgitated. The fries were described as "rustic" but were covered in unappetizing potato skin. Despite the high price, I ended up throwing most of it away. I am baffled by the numerous awards this place has won, and I will not be returning to order from them again.

This restaurant has significantly declined in quality. We have been customers for 3 years and initially thought of it as a Mexican restaurant that delivered. However, our last experience was disappointing. The delivery arrived with the bag looking like it had been mishandled, with sour cream spilled everywhere. The Rice Bowl meal that my wife ordered for £8+ was disappointing, consisting of half a pack of microwavable rice, a small serving of chips, and a unpleasantly sweet and sugary salsa. When we contacted them to express our dissatisfaction, they showed little concern and offered no refund or compensation, blaming it on a new salsa supplier. It is unfortunate that a once top takeaway in the UK has declined so much that we will not be ordering from them again.

Best delivery always ontime or before the time slot. There burritos are lovely. Really would recommend. There pulled pork is yummy. Ive always had good customer service when I have called to place the order.

Typical high calorie greasy carb laden fast food that someone has tagged as being typical Mexican. Having been to Mexico and sampled the real Mexican food this is shameful fat food for council estates.