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Contribute FeedbackEmma's restaurant presents a mixed bag of dining experiences. While some guests appreciate the warm welcome and delicious food, others report disappointing service and cleanliness issues. Patrons have noted rude staff interactions, particularly concerning drink orders, and mismanagement during group payments. While the food quality has received praise, with items like mac and cheese and burgers earning compliments, concerns about cleanliness and unfriendly service seem to overshadow the positive dining experiences. The restaurant's ambience and menu have potential, but improvements in customer service and maintenance could elevate future visits. Despite the inconsistencies, some guests enjoyed their time and would consider returning.
Had amazing time at the black horse Trowbridge the customer service was great and the meal was fantastic great pleasure to go there
Staff were so friendly and such quick service. Food was excellent great value and tasted superb. Clean premises nothing out of place really recommend trying
The staff are always so friendly here. Children are welcome. The food was lovely. The prices of food and drink are very good.
As always, brilliant staff, fantastic atmosphere and the food was beautiful. Thanks Emma and the gang
Always great value for money and the staff are always so welcoming especially the landlady Em my favourite place in Trowbridge to eat and drink.
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Drinks
Starters & Salads
Burger
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