P.T.'s Olde Fashioned Grille

We always eat at PT's when we are in Wilmington. Burgers are excellent, fries, one of the best. The service people are really nice. They all have special jobs to do but they always check on how your food is. Actually eat there more than once.

PT's is a good quick hot and fresh burger spot and one we frequent with our multiple WB visits a year. Their fries do come with a lemon pepper seasoning so forewarning because it's not your average fry seasoning. It's good but could be off putting if you don't like that flavor. Today was disappointing, thus the three star rating. We ordered two burgers and they put the bacon on the wrong burger. Mistakes happen, no big deal. The problem is the bacon was cooked into the cheese and unfortunately wasn't easy to remedy on our own. My husband asked them to provide us bacon for his burger and to remake mine since I don't eat it. It was pretty fast that they called us back to the window and when he handed it to me I could immediately tell it was the same burger, less cheese and no bacon. Their way of fixing it was to pull off the bacon (and cheese with it). Unacceptable. Do the right thing and make a new fresh burger. I had to go back to the window to ask them for a new burger and it was still missing the correct condiments. Frustrating experience. Do better PT's!

Was visiting the area for a short trip and looking for a good bite that was fast and affordable. This fit the bill. I saw they have a few locations. This location is in a strip mall of sorts, but don't let that deter you from visiting. Ample parking lot, corner location. I'd read reviews prior to coming, and saw people talking about being confused by the ordering process. That helped me to look like I knew what I was doing lol. Upon walking in, we were greeted by a guy at the counter, and I quickly saw the pencils and ordering sheets. Rather simple process to select what you want on the sheet, though prices were not on the sheet but on the menu board above. I was mad at myself for overlooking the bacon add on option. I was mist shocked that you turn in the sheet and they say your order will be out shortly without paying first. This felt like a southern move of trust haha. About 10 minutes later, these beautiful full baskets of burgers and fries were delivered to the table. The fries were fresh and delicious. I left not one behind. The burger was perfectly cooked, seasoned, and juicy without being greasy. Ended up needing a drink refill throughout my meal, and walked up to the counter and the attentive staff helped make it happen. After eating, walked back up to the counter/register to pay. I didn't bring my ticket, which was remember in my basket and kinda wet and greasy at that point. I went back to the table to get it and the staff rung up the meals. Super affordable especially considering all sandwiches come with fries (or salad) and a drink. So glad I got the opportunity to try PTs and now have another staple on my list when visiting the area!

Couldn't tell you why this place is so hyped. Look at the burger picture. The meat was so dang dry and the fries was so salty I had to throw them away. They pit garlic salt and regular salt on it I think? Anyways dont catch high cholesterol here. Take your money elsewhere. The only good part was the freshly squeezed lemonade, however the girl didn't pour me all the way up. Otherwise the service and people were nice food aside.

I 've only gotten to go food here. Usually cheesesteak and it 's always delicious.. though I usually get a stomach ache shortly after. But the sandwich is pretty good.