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Contribute FeedbackBojangles at 520 College Road in Wilmington, NC, seems to face significant challenges, with customer service complaints frequently surfacing. Patrons report a lack of professionalism among staff, often encountering rudeness and indifference, particularly during the drive-through interaction. Additionally, the dining environment has been criticized for cleanliness, with trash accumulating both inside and outside the establishment. While some diners appreciate specific menu items like the green beans and sweet potato cake, the overall experience tends to be marred by issues such as delayed service and incorrect orders. Until management addresses these concerns, many customers may seek alternatives.
Unfortunately I must have come to a bad time. it wasn't busy, it was 11:30. I just thought I would include this the biscuit was in crumb that was terrible the round kartoffels were greasy and cold. not what I expected from one of my favorite restaurants in the morning bojangles I didn't evaluate the atmosphere because I went through the drive thru.
At 17:30 to dinner. no chicken was cooked. it was said to wait 15 minutes for a new portion chicken. 25 minutes later, I was told that they had to throw out the chicken approach that it did not meet standard. I have a refund and left. I can't go back.
I love 'the jangle.' the green bean, dirty rice, kaka bean sweet potato cake is what speaks to me. I'm not much of a chicken fan so I can't evaluate, however, that I am an expert on the above mentioned side. the service was friendly and efficient at this place. the load was not able to process credit cards and asked if I had cash. I think I didn't get my chow if I didn't? location sorta stinks. the parking space is only for bojangles. that is, they can't go into every single trade from theirs.
I was never in a bojangles because I didn't live in the south. I ordered a chicken sandwich and lived the taste. I was disappointed, however, that it was sharp. I thought I had ordered the non-spiric version. I would have rated this place a 4 or 5 stars, based solely on food flavor, but the girl that took my order on the car was simply completely uninterested and quite rude. I guess this is for the curs at most fast food sites, but there are fast food sites that require their employees to provide good service. So, I expected all of them to be and keep them all to this bar when they rated them.
Not sure how every single weekend you can be out of slaw and not try ordering enough the following week to be able fulfill your customers order. Take it off the menu or order the correct amount. Other than that the chicken and biscuits are good.