Board Barrel - Wilmington

The food here is fantastic, but unfortunately, the bartender's attitude was incredibly rude and off-putting, to the point where I wouldn't want to return. She really spoiled my visit to the Ballast. Everyone else was so friendly and polite, but her negative demeanor made my experience much less enjoyable.

We were a group of four just looking to enjoy some cocktails, so we decided to sit at the bar. Our bartender, Grace, was fantastic! She crafted our drinks with incredible care and creativity, and they turned out spectacular. Grace was also easy to talk to and knowledgeable about the art of cocktail making and spirits in general, which made the experience even better. We had a wonderful and relaxing time, and we can’t wait to come back!

My friend and I went to this restaurant, but our experience with a staff member named Grace was incredibly rude. It was so unpleasant that we decided to leave without placing an order. My friend mentioned that this was actually the second time she had a negative encounter with the same woman. This was my first visit, and after I asked a simple question about whether chicken could be made into a quesadilla with barbacoa, Grace felt it was appropriate to respond with rudeness rather than helping me, even though I was in a Mexican restaurant. I really wouldn't recommend her customer service—it's honestly the worst I've ever encountered and extremely disrespectful.

I don't know if this is good because. the service is absolutely terrible. the management must think because they have a trapped publikum of people who stay in the hotel, they have not gto try to do well. I hate this place to contrast, there are three people who work the recipe with their iphones, not even on the search or attention for the guests. Moreover, there are two people who make drinks behind the bar and don't go to take drinks orders. my rotary district has booked this place mitte september. I'm not back and a district officer. I'll do my best to move the other way. worst excuse for a congressional.

Grace the bartender is rude and just mean for no reason....like please explain why you are a bartender but you don't like people and you don't like serving!!!! It was so bad that we didn't order second rounds... we just left.