Mr. Hero - Willowick

Their hours online and on the door say 9:00 p.m. every time I go there the doors locked between 8:00 and 8:15 and there's people in there they don't open the do... read more Their hours online and on the door say 9:00 p.m. every time I go there the doors locked between 8:00 and 8:15 and there's people in there they don't open the door they close early all the timeand they never answer the phone ever

The food was as I remembered...tasty! I got the butter cheese steak, waffle fries w/cheese and a root beer. Only 3 stars as the cashier was rude. read more The food was as I remembered...tasty! I got the butter cheese steak, waffle fries w/cheese and a root beer. Only 3 stars as the cashier was rude.

Came here to eat today, and I gotta say that the staff and food here is amazing. The cashier, I believe her name is Joyce, was smiling and very professional, no... read more Came here to eat today, and I gotta say that the staff and food here is amazing. The cashier, I believe her name is Joyce, was smiling and very professional, not to mention, my Roman burger was hot and delicious The dining room was very clean. I will definitely be returning to this store.

The food was served piping hot and was very generous in portion size. We enjoyed everything we ordered. It was definitely one of the best dining experiences we'... read more The food was served piping hot and was very generous in portion size. We enjoyed everything we ordered. It was definitely one of the best dining experiences we've had so far.

Place was very unclean and they even dropped a persons frys that were in a bag on the floor and they put it right in the bigger bag. Then when I was leaving i f... read more Place was very unclean and they even dropped a persons frys that were in a bag on the floor and they put it right in the bigger bag. Then when I was leaving i found a big dent in my car door. Someone with a dark color truck that left before me backed into it and took off. No cameras and barely any lights outside. Guy was probably drunk. Last time I go there. The food does not taste the same as it use to. Been going there for over 25 years.