Dunkin' - Willowbrook

The staff at this restaurant was absolutely terrible - they were intentionally rude and messed with our food. read more The staff at this restaurant was absolutely terrible - they were intentionally rude and messed with our food.

The manager insisted over the phone that the donuts were fresh and soft, even though she was not on site to check. She refused to give a refund over the phone a... read more The manager insisted over the phone that the donuts were fresh and soft, even though she was not on site to check. She refused to give a refund over the phone and asked us to come back the next day. The manager's attitude was disrespectful and unprofessional. As someone who works in the food industry, I would not hire someone like her even to clean toilets. I do not recommend this location due to the poor quality of the food and the manager's attitude. Kim, if you want to keep your job, you need to work on your service skills.