Bp - WILEY PARK

I ordered a coffee there and ended up waiting for 10 minutes while the girl inside was restocking. Even though she was busy, it would have been nice if she had... read more I ordered a coffee there and ended up waiting for 10 minutes while the girl inside was restocking. Even though she was busy, it would have been nice if she had acknowledged me and let me know she'd be with me shortly, but instead, she completely ignored me as I stood at the counter. After 10 minutes, I decided to leave. This was a disappointing experience—it's frustrating to have the window open when they don't seem interested in serving customers.

Went in at 8am rudest customer service ive ever encountered... how she has a job serving customers is beyond me. read more Went in at 8am rudest customer service ive ever encountered... how she has a job serving customers is beyond me.

I purchased a cap on Friday night at around 09:00 pm; it's a jeep brand paid $25, straight away realised the clip at the back is broken informed the staff that... read more I purchased a cap on Friday night at around 09:00 pm; it's a jeep brand paid $25, straight away realised the clip at the back is broken informed the staff that it's faulty requested for an exchange, he told me that he couldn't do a refund or exchange because he doesn't have permission advised me to come on Monday see the manager (Arshad).Today I went explained the whole problem to the manager Arshad; he told me he would exchange the cap told me to pick up the same brand. At the time of exchange, when I requested a receipt for proof of purchase, he declined by saying I already exchanged it, so we don't have to give You a receipt. Unless the one I picked is less in value , he doesn't want to give the difference money back to me. I told him I work in retail we issue a new receipt For an exchange because he's keeping the old receipt with the faulty product. He said BP doesn't work that way we don't issue a new receipt for an exchange.My question to BP management is this the way you look after your customers what he said is that correct?I have been a BP customer for almost ten years this kind of policy will Turn customers away.

I am quite dissatisfied. This is the second time I've experienced issues when my fuel ran out, and the service has been the worst I've encountered. I will never... read more I am quite dissatisfied. This is the second time I've experienced issues when my fuel ran out, and the service has been the worst I've encountered. I will never return.

I waited 10 minutes to be served while the server chatted in the back. I called for him about ten times, but he just ignored me. read more I waited 10 minutes to be served while the server chatted in the back. I called for him about ten times, but he just ignored me.