Kfc - Wigan

#6 - Fast Food - Wigan, Chicken , American

Kfc

Kfc
2.9 / 5 (2789 reviews)

Description

Dining at this restaurant in Leigh has sparked a wave of disappointment among patrons. Many have reported frustrating experiences, including impolite staff and unfulfilled orders. Missing items in takeaway orders, such as fries and gravy, have become a recurring issue, leaving customers feeling shortchanged after spending significant amounts. Additionally, problems with online orders have escalated frustration, as customers faced incorrect charges and unhelpful customer service. Complaints about cold, poorly prepared food further tarnish the restaurant's reputation. With a consistent trend of dissatisfaction, it seems many diners are unlikely to return for another meal.

Last update: 17.01.2026 from: OwinTheGamer

Feedback

★ 2.9 / 5 from 2789 reviews
sonia-s-fish662
06.03.2024

I ordered two popcorn meals, two corn on the cob, and one chicken fillet burger. The meals only came with one drink, so I called the restaurant and spoke with the manager, Jeremy, who was extremely arrogant and unhelpful. He refused to do anything about it and even hung up on me. I am disappointed with the customer service I received and plan to report this to the KFC home office. I also request a refund for the missing drink as soon as possible.

graham-c-horse4
06.03.2024

Ordered one order via just eat. Recieved/charged for 3 orders. Phoned kfc nothing they can do. Employee on phone wouldn't give name. Asked for manager's name refused to give. Absolutely disgusting customer service

linda-j-grass256
06.03.2024

Absolutely horrible chicken and fries; it seems like they are using a new, extremely cheap oil.

owinthegamer
06.03.2024

I like the windows, they're cool, but the sandstorm prime special is good, chips tasted like chips and chicken tasted like chips

chris-c-teacher40
06.03.2024

Queued for 45min don’t know why I suppose it’s the same reason I still give it a try and it’s the only 1 local. The chicken was so overdone it was almost burnt the popcorn chicken I got 10 tiny pieces not served on a box but a tiny bag like you would get 10 1p sweets in I couldn’t believe it what a joke. Why can’t KFC keep up to there reputation like they do in America and Canada our uk KFCs are a joke.

Menu

FAQ

A little farther away is Leigh, where you can also access the municipal transportation.

Special children's chairs are available for toddlers and babies.

The rooms on site are wheelchair accessible and can also be used with a wheelchair or physiological disabilities.

More information

Suggested nearby restaurants.