Galloways Bakers - Wigan

Today, I was shocked by the rude and abrupt service from the lady who served me at this restaurant. Every time I visit, the staff are consistently rude. I initially brushed it off thinking everyone has bad days, but after experiencing it multiple times, it is frustrating to be treated poorly when I am being polite. It is disheartening that despite numerous similar experiences shared in other reviews, nothing seems to be done to address this issue.

The restaurant staff are extremely impolite. Every time I visit, they ignore customers to chat with each other. The only polite staff member is Stephanie. I have visited twice in the last month and both times my order was incorrect when I got home. I believe management should address this issue with the staff, as many other reviews echo similar experiences.

The staff at this restaurant were extremely rude when I asked for a pie. They simply replied with a curt "no." When I inquired further, the lady explained that they were out of pies. It would have been more polite to say they were sold out. I ended up ordering two meat and potato pasties instead, but when I got home, I found that they were burnt at the bottom and one had very little filling.

Rude staff!!! 3 people serving and had to ask if I could order. Then got an eye roll for trying to pay with a Scottish note (which is legal tender! What ever happened to customer service?!?

Bacon and Egg Toast at 8.15am.... Sounds easy? Wrong. The woman who served me got in a huff because unlike a Pie, you simply can't chuck a B&E toast in a paper bag. You've got to actually COOK an egg and TOAST some bread... You'd think I had asked for a 9 course tasting menu.... AND you cant pay on a card. Had to go find a cash machine. Poor attitude and antiquated payment method means I will avoid in future. AND to top it off the shop was a mess.