Mcdonald's - Whitestone

The customer service is great. I had a woman help me with getting the best offer for my money her name was Sidel KS#2 my order number was 286 at store #2120, I... read more The customer service is great. I had a woman help me with getting the best offer for my money her name was Sidel KS#2 my order number was 286 at store #2120, I was mindlessly ordering . And the food was fresh correct I had a special order burger thefries were amazing !!!!!! So crispy and fresh . My milkshakes were cold and I think I guzzled so fast I got brain freeze lol andmost of all my nuggets were hot crispy and not burnt or old tasting like the one in college point . I also got 2 pumpkin creampies and the man he?s like 6ft big guy was packing out orders doing amazing getting things efficiently done I?m thinking therewas a young lady next to him she seemed like she was being trained but quick to say something wasn?t avail and he kindly showedher how to make sure you don?t have product before telling someone you don?t . So I shout out him cause if she was alone she wasready to shout we don?t have and I love those pies : . The store is clean . I actively saw staff wiping tables and whatnot The only con trash bins were stuffed but nothing was falling out just really full . Also the wet wipes were dry emptybut all the sanitizer on the wall and by the large ordering screens were full . Will deff choose this over college point Iwill drive the extra 3 mins opposite way lol Thank you all at this store for doing what you do ! Sorry I didn?t take pics thefood was picture perfect and I was starving !!

I would give zero star if I could give. I went to this place for breakfast. Employees were rude, there were crumbs on the table, order came after 20 mins... I c... read more I would give zero star if I could give. I went to this place for breakfast. Employees were rude, there were crumbs on the table, order came after 20 mins... I called the woman (who was pregnant) who worked there, she seemed like she was doing nothing, shelooked at me and ignored me right away and walked away. I called her second time when she came close to me, she point fingers atother employee. What the heck? This place iw worst mcdonald I ever visited!!

It's mcdonalds... the food doesn't change so no disappointment there. Service is good as they don't get orders mixed up and never give an attitude. The venue is... read more It's mcdonalds... the food doesn't change so no disappointment there. Service is good as they don't get orders mixed up and never give an attitude. The venue is very nice and family oriented. Very sanitized.

Nov 12. Morning .I went to buy a breakfast meal.customer service is terrible in the drive thru. Coffee complete cold and no sugar. When I told the boy that the... read more Nov 12. Morning .I went to buy a breakfast meal.customer service is terrible in the drive thru. Coffee complete cold and no sugar. When I told the boy that the coffe was cold and without sugar he took the coffe. And it took him 1 min to bring it. Becareful I don't know what they did with the coffe, but it was very suspicious .what happened I went at throw breakfast away .Inever go back to that MCD .

It's as if this store is managed by someone who trains the employees to not have any sense of urgency or consideration for others whatsoever. Corporate needs to... read more It's as if this store is managed by someone who trains the employees to not have any sense of urgency or consideration for others whatsoever. Corporate needs to pay a visit to this store and get rid of all managers and shift leaders at this location.