Coco Choco Bakery - White Plains
Coco Choco Bakery
Description
An intimate Peruvian-inspired bakery renowned for standout cakes — carrot, tres leches and dulce de leche — and reliable custom wedding and birthday orders. Customers praise moist sponges, balanced frostings and warm front‑of‑house service, though prices run higher than competitors. Criticisms include occasional dry or stale cakes, misflavored items, inconsistent quality, delivery handled by third parties, and at least one rude customer‑service incident. Overall, a charming spot for celebrations and authentic pastries, with occasional operational hiccups to note.
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I bought a Yule log from this bakery for Christmas, and it was fantastic—everyone loved it! This bakery offers a wide selection of fresh goods.
I am a relatively new customer. I have made several purchases and have found the quality of the product to be exceptional. I do think that some items are a bit over priced but I will gladly pay extra for the high quality and the element of service that is provided. I would like to single out of your front of the house staff members Kim who has a friendly outgoing manner. She is customer focused and is an outstanding ambassador for your business.
Love their tamales great portion for an affordable price, these tamales have travel far bc they are good and the person wanted to take some back home. Breads are always fresh. Although prices of main ingredients for baking are rising in general, this bakery has raised too much their prices for cakes.
DON'T ORDER FROM THIS PLACE!!!! My mom ordered a strawberry and Oreo slice of cake, but they gave her two slices of the same cake. She called in to see if she could return it or have it replaced and the lady that answered the phone was extremely rude and disrespectful, they told her that it better be first and last time she calls in to ask about fixing an order. The lady also just hung up the phone and acted like the situation was her fault, it was a simple mistake that could've been fixed easily. I suggest that anyone thinking of buying from here should just buy from somewhere else with employees/owners that treat customers right. Having the proper attitude towards customers is just as important as the product. And I also noticed that the owner mainly replys to the good reviews, they don't seem to care about customers who've had a bad experience.
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