Cambria White Plains Downtown

First and foremost, I want to commend the honesty and integrity of the staff at this location. Only after flying home did I realize I 'd left my expensive earbuds in our room--a pretty easy thing to just not find, which has been my experience at some other hotels. I called, and was told that they had already been found and logged. I emailed a shipping label, and had the earbuds back within a week. That was a great cap on a pleasant stay.The hotel itself is very nice. Beautiful lobby. The rooms are spacious and well-appointed, comfortable, and perhaps most importantly: the water pressure is great.The location is also great. Steps from coffee, shops, and restaurants. And a short walk to the train that you can take into the city if you so desire. I would absolutely stay here again.

Stayed there on 6/17/2023, and arrived at midnight. The front desk clerk was extremely nice and helpful. I wish I would have got his name.

My stay was amazing! Juan, the front desk was very helpful with recommendations for activities on a Saturday night!Rooms: the rooms are always clean and cozy whenever i’ve had to stay hereSafety: Very safe area! Went out around 12am for drinks and got back to the hotel around 2am just fine and we were walkingWalkability: Everything is within walking distance. There’s a target right down the street along with many different food options

Review is for Choice Hotels who owns the Cambria. I would love to stay at the Cambria. Looks wonderful. When booking I was brought through the Choice Hotels booking platform who owns Cambria. I wanted a room for 2 nights. The gentleman was very dodgy from the start and wanted to sign me up for Choice Rewards. I was clear that I wanted a room and not to sign up for rewards. He started asking for personal information. Again I stated I only wanted a room. He said he was booking my room at which point I thought he was actually doing that. He asked for all my personal information including reason for staying. Then he said he had a room would I like it. I said great, but was starting to feel like he was just getting paid commission for signing people up for Choice Rewards or something. Very dodgy. I was nervous and said for 2 nights and he said we have a room for Friday night. I said I need both nights and he finally said they are booked. It was super slimy, super shady, super tricky and unprofessional. This hotel should distance themselves from Choice. I feel violated and have already visited a few complaint websites. Such a horrible experience. Wasted my time, stole my information under false pretense. Very angry.

Adolfo couldn’t get me roomBecause ms who knows the one who runs the floor did not want to work and me go online just book a room and tell me she did a Passover whatever that means cost me aGood relationship and some dollars I plan on getting back 5 to 7 business days even after living there for more then 5 months