Palmer's Pizza - White Oak

I was there about a week ago and let me tell you that was something DELICIOUS food! The staff were excellent and very professional! Excellent service! Thank you. I'll come back here.

Ordered a chicken and spinach pizza. No chicken on the pizza at all. I called to tell them of the issue. Their response was to drive over and return the pizza so it could be possibly replaced. I am a long term customer and this has to be the worst customer response I have experienced in a long time. They should have offered to give us a credit or delivered a replacement pizza. Extremely disappointing and unprofessional

They fell off big time Tired of getting pizza that isn't cooked all the way. Got a party pizza that was shaped like an oval instead of rectangle like it used to be. And the dough in the middle was so thin it was basically cheese only and the edges were in huge clumps that were raw dough on the inside. This is the second time in recent months this has happened. We were faithful customers for yrs but now we are done.

Ordered a large pizza that looked like a medium; was charged for extra cheese, they must have been running low that day, cause the pie lacked extra cheese; pepperoni, the green peppers and onions had a watery taste that made the pizza somewhat soggy in the middle. The pizza cook placed the pepperoni around the edge of the pie, right in front of the crust to hide the little bit of cheese that was not spread over the entire pizza. We paid $28 and some change for a smaller large pizza, no extra cheese and watery vegetables. I called Palmer's to speak to the manager. The call taker needs customer service training, she stated the manager was not available to speak to , so I told the call taker why I was calling, she placed me on hold and came back stating that the pizza cook said, he put extra cheese on it. I responded by telling her that, I'm looking at the pizza and I know what extra cheese looks like and that wasn't it! I then asked when would be a good time to call the manager back ; the call taker took my name and number stating that the manager would call me back, of course no one called me back. Very disappointed, I got a flyer in the mail for Palmer's and looking at the picture of the food prompted me to give them a try. ..SMH

Co-worker and I have gotten wedgies here in the past and we're always very pleased. Today's orders were significantly smaller and the amount of meat was a joke. For $17 they surely weren't worth what we got. That will be the last time we order from here.