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Contribute Feedback What User likes about The Royal Oak:
I came here for dinner with my mom on a Thursday night and had a fabulous time. We ordered one of their salad specials and wing specials to share and they were nice enough to spit it between the two of us. We actually thought that they gave us each a salad order because the portions were so big!Our server was excellent- very attentive. Believe they have live music there on Thursdays too so the place filled up rather... View all feedback.
What Katarina H doesn't like about The Royal Oak:
I concur with the numerous negative reviews regarding the subpar service at this restaurant. Despite attempts to contact the owner for resolution, I received no response - just silence. It's disappointing that the excuse of "miscommunication" has persisted for years. It's a shame that loyal customers are not treated better. Thankfully, Whitby has plenty of other fantastic dining options to choose from. View all feedback.
I came here for dinner with my mom on a Thursday night and had a fabulous time. We ordered one of their salad specials and wing specials to share and they were nice enough to spit it between the two of us. We actually thought that they gave us each a salad order because the portions were so big!Our server was excellent- very attentive. Believe they have live music there on Thursdays too so the place filled up rather quickly!
My husband and I went here recently for dinner on a Sunday night. I'm not normally a complainer - but I felt like we were kept waiting a long time: to be seated, to order and to get our drinks and food. But we enjoyed the food, so here's my review of our experience.Service:The restaurant was about half empty, but it took about several minutes from walking into the restaurant before someone came to the front to seat us. Servers walked by a few times but no one came to see if anyone had been with us yet. The service throughout our meal was slow as well and we would have gotten another round of drinks, but the server never came to ask.Food:We thought the food was really good. The Smokehouse burger and Oak burger were both cooked perfectly to our liking, and we got spicy fries to go with them as our sides and the portions were quite large - too much for both of us! Cost:The cost was average for the Durham area.Overall, we liked the food but probably won't go back because of the service.
We visit often as it is walking distance from our home. The Food is always good and Greg(the bar manager) is the best there is. He consistently provides great customer service and makes us feel welcome each and every time. Love the RO Whitby Shores!
I think this is the best pub in the Whitby. The people are the best, the food is really good and we always enjoy going. We have become regulars and go very often. It feels like family.
Love the atmosphere of this place. Great service and the food is much better then most pubs. I had the French onion soup and salad. Very good. Lots of TVs around the pub showing different sports.
Full Menu
Drinks
Main Course
Chicken Dishes
Side Dishes
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