Wingstop - Wheeling
Wingstop
Description
Wingstop in Wheeling, IL, is a beloved American eatery known for its delicious chicken wings and casual atmosphere. With an average rating of 3.1 stars, it’s a place where wing enthusiasts gather to savor a variety of flavors. This week, Wingstop welcomes guests from 11:00 AM to 11:59 PM. To ensure you have a seat ready for your dining experience, consider making a reservation by calling (224) 347-9259. If you’re in the mood for a tasty meal at home, you can easily order your favorite dishes through Uber Eats or DoorDash. If you're exploring other dining options, be sure to check out nearby spots like Stella's Place and Little Caesars Pizza. Have you enjoyed a meal here before? We’d love to hear your thoughts—leave a review!.
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Is this place run by teenagers? cooks look like they 're in high school and the cashier....she rung me up and immediately walked straight to her cell phone thats on a charger and started texting. She wasn 't even hiding. Is the manager a teenager?Hire more adults. The food was undercooked and made us sick. Terrible place.
I ordered delivery. The food was taking about an hour so I called to cancel. They said they can?t cancel the order. But the food was already ready. So I wanted to pick it up. But they wouldn?t take the delivery fee off or the tip. I waited another 40minutes for my food?that had been sitting there for an hour waiting for it to be delivered. The customer service was rude andfood was terrible. I spent over 50 dollars for trash.
Even though the Wheeling location is closest to my house, I drive 10 minutes further to Mundelein for my wings. This location messes up my order every time. Every. Single. Time. I ordered from Wheeling tonight because I didn?t feel like driving an extra20 minutes, and guess what? They messed up my order. I?m done. I would have given one star, but I?ve never had a problem withthe way their food tastes or the quality.
I just made an order online at around 9pm. I got the triple meal deal promo which should include 6 classic wings, 6 boneless 2 tenders and a large fry. My order was wrong and when I called to inform them of this no one answered. I called 4 times and saton hold waiting for the call to be picked up about 10 minutes each time and no one ever answered so now I'm stuck with the wrongfood, no recourse and no time to go back and rectify it since no one apparently knows how to answer a phone. It just played thatstupid marketing message over and over and over again and no one ever bothered to actually pick up. Mind you, when I went in theplace was empty and there were 2 people working. You mean to tell me you can't answer none of my 4 calls while yourestablishment is literally devoid of customers? I won't return because that is horrible customer service. I'd give no stars if Icould.
I had such a wonder experience at this location. The general manager Joana did an outstanding job at resolving an issue I had with my doordasher. She went above and beyond to make sure I left satisfied. She was great and I will definitely be returning in the future:
