Buffalo Wild Wings - Wethersfield

We just come here twice a year and the reason is that we like the wings, but we also know without a shadow of a doubt that our order will be wrong every time. single. time like today our main dishes came before the appetizer and of course they were cold. an hour goes by, and we have received nothing 2 beer and 2 so after we just go, but the second waitress who had to take over the first waitress (I don't know what happened, there are bend backwards to eat us something. we are used to lie the same, the kitchen runs behind or the kitchen is short staff or the eating was ready, but no one took it on the table etc. like this place in the business is beyond me, but now they know, can't say we didn't warn them.

Sierra who is apparently the manager is unnecessarily rude. Called my phone to say “hi i just got a call from this number and just so you know, we have caller ID” and hung up… I placed an order well over an hour ago, already picked it up from Jalissa who was super friendly and helped me get a refund as my card was charged twice. No idea why Sierra called back rudely. Misery at its finest lol a whole weirdo.

The staff were friendly, and of course the Buffalo Wild Wings food meets the standard every time. There are plenty of TVs to watch any event you want, and the restaurant is kept tidy. Solid overall.

I live in the manchester/East Hartford area, and there there is a Buffalo wild wings located in manchester but I refuse to go back there. The location in Wethersfield is the best. They have a great team of employees and managers. Great communication and even better customer service. They treat you as a real guest and if there is ever a mistake, they are quick to fix it without hesitation. That is what real customer service looks like, and they present it so well. This is the only location I will go to even though I have a to travel out a little further. I've never had a bad experience and it's better when the staff laugh and joke with you and make your visit comfortable. Brian who I believe is the general manager aswell as Mike or Michael are the best. I'll be back here soon. Thanks to them for they're hospitality ? They have a great team of employees at this location who make guest such as myself come back time and time again.

Ordered for the first time to try. Didn’t send the blue cheese Dressing or ranch for any of the wings. Not sure how you can eat wings without dressings. Also messed up the French fry orders. Paid for cheese on them and they came plain for both orders. Disappointed in my first and most likely last online order from Buffalo Wild Wings.