Tim Hortons - Wetaskiwin

This Tim Hortons in a small town is surprisingly busy. The drive-thru layout is a bit ridiculous, but the staff is efficient. They may not be overly friendly, but they get the job done quickly. The food was tasty and I particularly enjoyed the pumpkin spice latte.

I ordered a medium iced cap and it wasn't even cold. It seemed there was very little ice in it. I'm used to a better iced cap!

So I go to work for 7 am.I go to Tim’s every morning, sometimes in the evening. I’m a very dedicated customer. But I have a problem. I went to get a tea this morning and the drive threw was pretty full so I figured I would go inside. Went to go in and the door was locked. Now what’s the good of a breakfast and coffee/tea business doing with doors locked at prime time in the morning?? I had plans to also get food this morning here but now if I had to get back in line I would be late for work.Dine in should be open before drive threw if you ask me!?Anyways I’m not happy without any tea and food this morning.

Dozen of donuts ready to go at 5AM?Wraps are small and overpriced ?

This place is hit or miss. Some days they get my order correct and other times they don't. Too many times I have wasted money! I order a steeped tea for my mother and get home to discover it's coffee, which she hates! They are in such a hurry to push you through that they aren't paying attention to what they are doing. There are very few days that my order is completely correct and that's just not good enough! I do have to say that some of the staff at the drive through are super friendly!Dietary restrictions: I have to have decaf for health reasons and there are times after drinking my decaf coffee that my stomach hurts, so I wonder if I am getting decaf. I went there one day and asked for decaf and they said they didn't have any, which happens quite often, but then they said they suddenly had enough for my large. After I brought it home and drank part of it, I started getting pains in my stomach, so I don't think it was. Also, maybe having something for celiac and lactose intolerant people would be nice. They used to have those gluten free coconut cookies, but not for a while now.