Popeyes Louisiana Kitchen - Westlake

My God, these are the best I've ever had! Chicken was fresh and batter was light and crispy. Friendly respectful staff, made sure that my order was correct and it was ready when I came to the window. Less than 30 seconds! Very clean and cute new or renovated location.

Visited location at 130 a.m. today and the staff was very friendly and quick welcomed us and accepted order. The food was fresh. The restaurant was relatively clean.

Eat, always excellent. Service... Order needs work. Always call, because we always order 15-20 pieces all dark, and it takes a little longer for all dark. But they never seem to find my order when I'm here. You have to take order, and I have to wait twice as long.

The service was good and the food hot. For so many people they served for lunch there was no real waiting for the food. If you saw in a hurry they have their s#. Together.

I don't know what's going on with this place. It used to have really excellent customer service. And the food was always on point but here lately my order has been not correct, and when I call them out on it they agree to correct it but still get the order wrong again and again and majority of the time the meat is not cooked all the way so I have to send it back. I just wished that the service and food were as good as it used to be. Service: Take out