Kfc - Westfield

This is the second time I got take-out from the westfield ma store and both times the chicken has been more than disappointing. The first time the chicken was o... read more This is the second time I got take-out from the westfield ma store and both times the chicken has been more than disappointing. The first time the chicken was one step from being raw the second time it was so over cooked it was charcoal. We won't even get into the cost of this stuff they call food . There was a time kfc was king they won't get another dime out of me . I suggest going to the big y and getting a box of banquet chicken at least thats edible.

I put an online order in for the 10 dollar 8 piece bucket of chicken and 2 wraps for 2 pm. I got to store at 5 of 2 .I went up to register told the girl my orde... read more I put an online order in for the 10 dollar 8 piece bucket of chicken and 2 wraps for 2 pm. I got to store at 5 of 2 .I went up to register told the girl my order she said that I canceled it. I said iam standing right here I didn't cancel. She had no response. I asked can I order it though you .she said no go outside and reorder. I said how long will that take. She said as long as it takes. I explained I didn't hang wrong and checked my email .the order was canceled while I was standing talking to her. I was fuming I left went home and called the manager .I explained to him he said nothing I can do .I asked is this except able customer service. He again stated nothing I can do .there is always a way to make things right KFC doesn't care about its customers. They win I will never go there again

ONCE AGAIN I PAID $15 for the wrong meal and female gave me all drumsticks. It’s not that difficult to put a breast, wing and thigh into a box!!! Stay away!! read more ONCE AGAIN I PAID $15 for the wrong meal and female gave me all drumsticks. It’s not that difficult to put a breast, wing and thigh into a box!!! Stay away!!

Exquisite bathroom, even had a needle disposal read more Exquisite bathroom, even had a needle disposal

All I wanted was some fried Chicken that I needed for a party I get there and there closed this was at 8:00 at night there hours were 10-10 so I drove all the w... read more All I wanted was some fried Chicken that I needed for a party I get there and there closed this was at 8:00 at night there hours were 10-10 so I drove all the way for nothing and now I had to show up to a party empty handed with no fried chicken and I already told the host that I was bringing fried Chicken so now the host is very upset that I could not supply fried chicken and I refuse to get fried chicken from anywhere else if your hours are from 10-10 then stop serving at 9:50 if they want to leave so badly and now I wasted gas and now I cant trust a business that cant stay opened until 10:00