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Contribute FeedbackStarbucks Witney presents a blend of warm hospitality and troubling inconsistencies. While many patrons rave about the friendly staff, notably appreciated names like Jenny and Nathan, some visits reveal a disheartening lack of professionalism. Reports of unkempt environments, distracted employees, and inadequate service mar the overall experience. Drink quality has been inconsistent, with several customers receiving lackluster beverages. However, commendable moments arise, such as prompt customer service through online orders, showcasing the potential for improvement. With a focus on consistency and cleanliness, Starbucks Witney could significantly enhance its reputation while retaining its welcoming charm.
The personal here is always friendly and welcoming, even if it is a busy lunch break. the drinks are always made right. however they do not expect it to be open, as it says on the app, at least once a week all the lights are on, but no one is home and the doors are locked! or no one had troubled to open. I know we're in strange times, but they might try to open up in time.
I placed an order on Uber Eats and one of the items I requested was unavailable, but the restaurant replaced it with a similar item and even included two vouchers. The service was fantastic and very kind. I would rate it 10/10.
The staff at Starbucks Witney are consistently warm, friendly, and delightful. A shoutout to Jenny and Nathan for their exceptional service today. Much gratitude to the Starbucks Witney team!
Thank you so much for looking after us all and making our wide variety of drinks it was a great experience that the whole family enjoyed.
The 2 members of staff were rude and clearly couldn’t be bothered. Swearing when we walked in. Coffee wasn’t available for 10 minutes, which was fine so took a seat then shouted when it was ready when other people received table service. All tables were dirty with cups plates left on them. We had to clean and sanitise our own table. We were given wooden cutlery which was useless. There was one man flat out asleep in the back, another man playing his phone flat out to the point we had to move. Will not be returning. Shame on you Starbucks.