Chipotle Mexican Grill - West Orange
Chipotle Mexican Grill
Description
At a local Chipotle, experiences range from disappointing to delightful. Many customers report issues such as undercooked rice and beans, order mix-ups, and unhelpful staff, contributing to a sense of frustration, particularly when handling large orders for special circumstances. However, there are bright spots, with some diners praising the outstanding quality of their meals and exceptional customer interactions. Despite the inconsistent experience, the impressive lemonade stands out as a staple favorite. Ultimately, this Chipotle's challenges appear to overshadow its strengths, making it a hit or miss for patrons seeking a reliable dining option.
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One of my daughter's favorite spots, and it’s quite enjoyable. The service is quick and straightforward. What I really want to highlight is not just how tasty the food is, but the consistency of the service; this place delivers that consistently. I give it 4 stars because, while the food is good, I find it a bit pricey, which is why we only go one or two times a month.
This location rarely has all the menu items everyday. Today they had no vegetables. Yesterday they were out of white rice. They can't ever keep upFood: 3/5
First time ordering at this place and ordered pick up through the website. A lot of extra paid toppings were missing. Toppings were added in that weren't ordered. The burrito was the size of my fist. Quality of this food sucks. Don't waste your time or money go somewhere else!!!!
It's been 2 days I'm waiting to get an order sent to my Nurses on the oncology unit at Cooperman Barnabas. It's been 2 days of letting my staff down because Chipotle customer service is terrible. It's all handled by a 3rd party and you can not get in direct contact with restaurant. I was promised extra drinks , chips and dips for the inconvenience. Instead I'm stuck with an almost 300 dollar bill , no food and an upset nursing staff.
It's really disgusting how a worker spoke to me there. I went to pick up my online order and it wasn't on the rule. the woman asked me my name and I told her and she was like “good there is no order here for you” and I showed her my phone where it was picking up and time said, and she looks at me and goes “good it is not here” and I said to her “I paid for it and it is at this place. and she rolls her eyes on me and continues to be incredibly rude. I will never return to this place. this worker should be released immediately. that's not how to talk to someone
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