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Contribute Feedback What User likes about Holiday Inn Express Suites West Long Branch Eatontown, An Ihg:
Rooms are a little dated, but very clean. Plenty of amenities i.e. towels, Keurig machine, refrigerator, toiletries ... Free breakfast from 6-10 am. Delicious! Very friendly and courteous staff, and reasonable rates.Rooms: 4/5 View all feedback.
What User doesn't like about Holiday Inn Express Suites West Long Branch Eatontown, An Ihg:
I smelled marijuana as soon as I got to my floor and it continued through the entire stay. The staff said they would look into it but I think it is almost impossible to stop. The hotel has a weird vibe as if it were being used to house people. Lots of do not disturb signs and trash cans sitting outside of rooms. At night people would park in the back lot doing who knows what. Now for the positive info: The breakfast... View all feedback.
The rooms may be a bit outdated, but they are immaculately clean. There are plenty of amenities available, including towels, a Keurig machine, a refrigerator, and toiletries. The complimentary breakfast served from 6 to 10 am is delicious! The staff is very friendly and courteous, and the rates are quite reasonable. Overall, I would rate the rooms 4 out of 5.
In terms of nearby activities, we were just an 8-minute drive from Pier Village boardwalk and beach. There’s also a great Pho restaurant about 6 minutes away. We ordered takeout, and it was ready in just 10 minutes. We enjoyed it back at the hotel, and it was still steaming hot.
Overall, the hotel was clean and well-maintained. The staff was friendly and welcoming. The rooms were tidy and comfortable, and the breakfast offered was quite good as well. The only downside was that the entrance on the highway is a bit hard to spot since the sign is set back from the road. I ended up missing it and had to turn around. Our charter bus for an event experienced the same issue—perhaps just a case of operator error! The rooms were clean and updated, making for a pleasant stay.
Super clean, has that new smell. Check in took 2 minutes. Continental breakfast was actually great. Only reason for 4 stars is the pool 's visible water quality did not look inviting while open.Rooms: 5/5
We ended up here for one night because there was literally nothing else within a reasonable price range that wasn't super sketchy/crawling in bedbugs and black mold. The one night cost us $330. We weren't looking for much other than a clean room, a TV, and a comfortable bed since we were going to be at a wedding and not actually in the room for very long. After arriving back from the wedding, we were surprised to hear music still playing through speakers throughout the hallway on our floor in the early hours of the morning. I went down to the front desk to complain that it was hard to sleep when the music was audible from our room and the woman I spoke with said there was nothing she could do and apologized. Why is it necessary to play music at 3am in the hallway of a hotel where your sleeping guests can hear it? And why can't you turn it off?
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