Chipotle Mexican Grill - West Haven

During my visit, there were two plant-based options available at the restaurant. Adding guacamole to the dish was not an additional charge when only ordering ve... read more During my visit, there were two plant-based options available at the restaurant. Adding guacamole to the dish was not an additional charge when only ordering vegetables.

During my visit, I noticed that they offered two herbal options. Also, when you order only the vegetables, guacamole is not an additional charge. read more During my visit, I noticed that they offered two herbal options. Also, when you order only the vegetables, guacamole is not an additional charge.

I love this Chipotle even more than the one in Milford. We visited close to closing time and ordered a salad, but they had run out of the dressing. The manager,... read more I love this Chipotle even more than the one in Milford. We visited close to closing time and ordered a salad, but they had run out of the dressing. The manager, Shajuan, was kind enough to prepare a fresh batch for us. The staff was incredibly nice! I was really impressed with their service and the food.

Obviously, no one expects a whole lot from a fast food restaurant. However, you would assume that if they're open you would ne able to get a quick veggie bowl.... read more Obviously, no one expects a whole lot from a fast food restaurant. However, you would assume that if they're open you would ne able to get a quick veggie bowl. Let me share my experience; no corn, no black beans, no mild salsa and no white rice!!!

I ordered a burrito that was poorly made, no effort into putting toppings or preparation. The guy was In a mood where he didn’t want to be at work any more with... read more I ordered a burrito that was poorly made, no effort into putting toppings or preparation. The guy was In a mood where he didn’t want to be at work any more with side comments and just wanted to get the food out the way. In fact the staff didn’t look like they knew what they were doing and had low energy with the customers. Over priced burrito with poor service. Please get a new staff that has the proper attitude , respect and knowledge of dealing with customers and food preparation.