George Albert - West Dorset

I arrived in the evening it was already dark. Pulled into the completely dark, empty carpark and looked at the huge dark building in front of me. The central area had lights on but both ‘wings’ of the hotel were in darkness’. As I crossed the carpark and got closer I could see into some of the public areas which were obviously closed. I noticed the windows were dirty and weeds growing up between the pavers. After a long day travelling I was disappointed to find that the hotel must be closed! I pushed the door and it opened, I went inside and there was no one. Not on reception, in the bar, no one anywhere. Next to the lift I found an envelope with my name on it. They room key inside and phone number of some local pubs if I wanted to eat. I had to get back in my car and go out again to find something to eat. In the morning i realised they didn’t serve breakfast and I had to go buy it in a cafe across the carpark. The room itself was ok, a bit grubby in a few places and the bathroom was really hot while the room was cold as the air con was on all day. After breakfast I left my key back on the table and left. I can’t say for sure if i was the only guest but being in a huge building with the front door unlocked, on my own, with no staff was a little unnerving. I won’t be back.

Fabulous food, hot and freshly cooked, great service and very polite and attentive,friendly staff. look forward to visiting again.

I brought my partner here for Valentine's Day and we were incredibly impressed with the helpful and polite staff who exceeded our expectations. The spa is beautifully maintained with great attention to detail. The rooms are clean, tidy, and have all the necessary amenities. As a vegan, I was pleasantly surprised by the chef who personally came to meet me and ensure my breakfast was satisfactory. The food was delicious, including a beautiful fruit salad and a lovely cooked breakfast. I will definitely be returning to this fantastic hotel with its extremely reasonable rates.

Booked this one nights stay for our anniversary. Everything about this was fantastic, staff, facilities, food, cleanliness and the spa. Well worth a visit and we will be returning and telling others to do the same.

I would like to say a big thankyou to the staff at the george albert hotel and spa for helping me when my daughter when she was sick. All the staff were very helpful. Especialy the lady daria who cleaned up the mess she was very comforting and sympathetic she is a grafter . Sophie who served our table was very helpfull in aiding us In what ever we needed. well done and thankyou The manager couldn't be more helpful and did not charge us for our food as we were not Hungary after my daughter's viral illness. I can't wait to return and have a nice spa day and dinner for a take 2. See you soon xxx