Reviews
What HelenM3938 doesn't like about At Moonfleet Manor:
Spa day package. Lunch was a let down, requested no olives on my pre-order it came with olives! No water arrived when I asked for some. Sour dough starter was disappointing like a brick. Salad main the potatoes were hard no cup saucer to drink the hot drink from. Avoided the afternoon tea due to hearing bad reviews. Starter plate didn’t get cleared the main arrived. Not luxury for a luxury hotel! Best thing were the... View all feedback. What Ringwood49 likes about At Moonfleet Manor:
We went to Moonfleet Manor for Sunday lunch and had one of the best restaurant Sunday roasts we've had in a while. The staff were very friendly, helpful, and attentive. The roast was excellent, with perfectly cooked and beautifully presented fresh vegetables. The desserts were delicious. Our table at the restaurant was impeccably clean. We thoroughly enjoyed our visit. View all feedback.
Reviews from various websites
Spa day package. Lunch was a let down, requested no olives on my pre-order it came with olives! No water arrived when I asked for some. Sour dough starter was d...
read moreWe were maybe expecting too much? But it definitely fell short of our expectations from start to finish. Poor signage once off the main road over the roundabout...
read moreSunday lunch, 5 adults, 2 kids. Excellent food, lovely relaxed ambiance. Added 2 people last minute so service was at times chaotic but did not spoil the experi...
read moreLovely setting customer service is just so poor. We wanted to prove the reviews from before wrong…, waitress today with brown hair mid 40,s has no customer serv...
read moreWe came for a friend's birthday lunch .The meals were so overpriced for the quality and quantity.Staff were friendly but service was slow.We are all local ladie...
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read moreNestled in a picturesque setting, the restaurant boasts a visually appealing ambiance but struggles with inconsistent service and overpriced, average-quality food. Many patrons lament the inefficiency of the staff, particularly during busy periods, leading to frustration among diners. Complaints about meal preparation and presentation, coupled with a lack of attentiveness during service, detract from the overall experience. Despite these shortcomings, some visitors have enjoyed exceptional Sunday lunches and praised the friendly, accommodating staff. While the atmosphere remains enticing, substantial improvements are needed in both service and cuisine to transform this venue into the gem it has the potential to be.