Painted Cottage Cafe In Coll

We specifically asked in our order that the item be delivered into our house to an upstairs bedroom. Our request was totally ignored and they selected a shipper who will dump the item outside our house (during Winter). I now need to figure out how to get the item into our home. I wish that companies would care enough about the customer to think about the entire order process. This lack of customer empathy has left a real sour taste in our mouths.

Wow. Garbage work and craftsmanship. The furniture itself is okay but been worked on by the wrong hands. Been sanding for days just to repaint and get it work right. Subpar hardware that I will have to replace. I overpaid. Stay away…

I bought shelving and a refurbished dresser almost a year ago. The dresser has 7 drawers of which I can only open 3. I have contacted them multiple times to come and fix it, but they do not respond and have not fixed it. This is unusable junk in my house that I spent a lot of money on. The shelving unit has wallpaper in back with a very noticeable seam and is crooked. This is over priced and I have gotten better quality pieces from people selling refurbished furniture on Facebook market.

I ordered furniture from them on Etsy; spent a couple grand. Big mistake. No communication from them; no response to messages about when they would ship. Then, Jim messages, 'We will let you know... we are expecting a shipment next week '. This made no sense. Did they not have the stuff they sold me? More silence in response to my questions. Then they said that they were painting the furniture. Suspicious, that they actually didn 't have the furniture, I asked for a photo. No response. Last Monday, they messaged, 'We will send you photos by Friday. ' Friday and Saturday passed, no photo. When I pressed for a ship date, Jim responded, 'Next week.... ' which, I pointed out, is not a date. No response. Ultimately, I contacted my credit card fraud department. They said they refunded me today. I 'm hopeful but skeptical. No credit has yet appeared im my account. These people are sketchy. Their 'store ' is sketchy. Run away

My wife and I were blown away by this hidden gem. It's like walking in to a dream full of up-cycled furniture, magical tidbits, and beautiful décor. There's so much character!