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Contribute Feedback What User likes about Tropical Smoothie Cafe:
I need to update my review after visiting the restaurant again with my children. I've been there at least 20 times for food, and in comparison to my last review from October, I can say the atmosphere has improved significantly. The environment felt much more pleasant, the music was suitable, and I can't wait to return! The food and smoothies were fantastic, and the staff was wonderful. However, the music continues to... View all feedback.
What Alex Gisele doesn't like about Tropical Smoothie Cafe:
I really love the food and smoothies here, but I encountered an issue today while trying to order through DoorDash and UberEats. Both platforms indicated that the restaurant was closed for delivery and pickup. I checked Google, which showed that they were open until 8 PM, so I called the restaurant to confirm. They were indeed open, but the person I spoke with was quite rude. When I mentioned the issue with DoorDash... View all feedback.
I love the smoothies I get at least 5 times a week. keeps everything fresh and this company will whisper
My go to place for lunch when I'm in the area. I always use the ap. My food is always waiting for me when I get there. The one time it wasn't due to an IT issue, the staff was extremely helpful and took care of everything right away. Great chain, and this location has a great staff.
Enjoy the service I receive at the West Chester location. The people are great and the food/smoothies always come out in a timely fashion. I will continue to visit this place as it is convenient and quick food.
I have been ordering there for 2 years and I have no idea what on earth is going on. I have never had this many problems with them as I have the last month. I just had surgery and so I have been ordering through the APP and having someone pick me up. I order the paradise point with no sugar in it. The smoothie comes out pink. The one they sent was deep purple. Then the last order. Then my mom took it back and a nice woman gave me a card for a free smoothie to make up for it. Now today, they messed up the smoothie again. This has been an ongoing issue. According to the APP, I have ordered 6 times and 5/6 times my order was completely messed up. I used to really like this place a lot and it is unfortunate that this is really ruining it for me. I also left a v/m, hoping I get a call back soon......
Came in today for my first time, and I was going to pay with Apple Pay, but unfortunately that wasn?t a payment option at the location I visited. Long story short, the staff was extremely pleasant, especially the young man Hezetiyah(my bad for butchering your name). They hooked me up with a free smoothie, which was great btw(I got a Bahama Mama), since I had forgot my card. Would definitely recommend trying them out if you haven?t already.
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