J. Alexander's - WEST BLOOMFIELD

I only ordered a salad. Sometimes they are great, but too often they are disappointing. I received a salad that was old and missing ingredients. I returned it to the waiter to get rid of the expired salad. This time, it was literally overpriced trash.

Lovely place nice atmosphere my waiter was awesome but the young girls at the check in refused to escort me to my waiting parties table. They were like she’s sitting somewhere over there. Then a nice young lady offered to take me to our table. These young girls in customer service are absolutely the worst. Queens we have to get it together Treat people how you want to be treated!

My friend and I went to this location for dinner. We ordered a Steak burger, it was good. However when it was time for the the dessert, we ordered 2 cups of black coffee and the waitress brought half empty, very cold coffee and when we asked her to bring us hot coffee she told us that there was no more fresh coffee, that those cups were the only coffee left ??, it was 6:30 pm! It was so disappointing.

Our waiter was outstanding great personality and charm. I love when restaurants make you feel like family or as if you are a celebrity thats what I call good customer service. Food was good and well prepared. Would highly recommend this location.

The restaurant offered mediocre food and service, but had higher prices. The steak I ordered came out between medium-well and medium, even though I had requested it medium. I found it ironic that the menu stated they do not guarantee steaks cooked medium-well or higher. The butter on top of the steak was overly salty. I had to wait 25 minutes for the server to come by, and by that point the restaurant was crowded. The smoked salmon appetizer was the only highlight. Overall, I would not recommend this place.