Reviews
Reviews from various websites
Horribler customer service. There they were and said they couldn't let people in because they were short staff. There were no other customers there and I counte...
read moreFood was absolutely phenomenal! Solid choice without being overwhelmed. The staff there is personable and on point! I'll come back to this place!
The food was terrible, especially the fries, and the service was indescribable. The staff just stared at me. When we arrived, they told us we couldn't sit in th...
read moreCurrently my go-to burger chain in Michigan. The prices are still reasonable, the flavors are great, everything is made fresh, and the service is pretty solid....
read moreSmash burger is definitely on my list of the top ten favorite burger places. This location is clean and has nice, friendly staff. They?re taking necessary preca...
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read moreSmash Burger has become a focal point for burger enthusiasts, offering a mix of quality flavors and fresh ingredients. Many patrons praise the delicious burgers and seasoned fries, enjoying a clean environment and friendly staff, especially during the pandemic. However, a significant number of customers express frustration over inconsistent service, website timing errors, and unresponsive staff. Complaints about long waits, unpleasant dining conditions, and a noticeable decline in management engagement have surfaced. As appreciation for the food remains, the overall experience hinges on the restaurant addressing these service shortcomings to fully reclaim its status as a local favorite.
The food wasn't great at all, the fries were even worse, and the service was... Unspeakable. They all just stared at me super judgemental. When we came in they...
read morePlease fix your website. I?m not writing a bad review or anything like that because the food and drinks are really good. The only problem is the website because...
read moreTerrible customer service. I visited the restaurant and was informed that they couldn't allow customers to dine in due to being short-staffed. There were no oth...
read moreThe food was truly outstanding! There’s a great variety without feeling overwhelming. The staff is friendly and attentive! I will definitely be returning to thi...
read moreI visited this restaurant for lunch and had to wait in line for 15 minutes while I observed a staff member preparing takeout orders for DoorDash. After some tim...
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