Sainsburys Cafe - West Berkshire

Hello all- went shopping in sainsbury -went to the cafe -very busy .I had coffe which was self service ,very nice .my 2children had Children’s breakfast.which looked nice ..just the right size and portion for the kids (6yrs )ate all of it …bacon looked over cooked and dried out …appart from the bacon everything else was good ..all eaten

All I wanted was scrambled egg on toast which took 25 minutes to get to me despite no one else waiting on food. One bite and a burnt taste in my mouth. Turned toast over completely black on the bottom! Very slow to get food out.

Not sure what’s has happened to the Newbury Cafe, all you get from staff is “a new company has taken over” Understand that but don’t advertise food, cover everything up that’s not available. Surly a new company is a positive not dragging it under !!! Don’t spend your hard earned money here the “new” company does not care at all about good customer service!

Food was burnt and was not really tasty for a breakfast but a spaghetti and a beef lasagne is very tasty and very well cooked and very cheesy.

After a long journey yesterday we stopped at Sainsburys in Newbury for a drink and decided to have a breakfast meal at about 1.15pm. For £6 we got 2 rashers of bacon, 2 sausages, 2 fried eggs, 2 hash browns, half a good sized tomato, a large mushroom, some baked beans and a slice of buttered toast cut into two. All the food was still hot when we got it, the eggs had runny yolks as we like them and the food was served on a well warmed plate by a very pleasant lady who had brought the food directly to our table from the kitchen. I have only knocked one star off this experience as, in my opinion, this café needs to have a member of staff whose job is cleaning tables and keeping the cutlery containers full....surely easy to do on a busy Saturday?