Reviews

Overall Total Score
3.4 out of 5
Good | 245 reviews

What Keith C likes about Costa Coffee:
On our way to Bournemouth we had a comfort stop at Chieveley services we manage to purchase 2 lovely decaf coffee's at Costa coffee we recieved quick friendly service I enjoy the blend of coffee served collecting the bean's is a good incentive. View all feedback. What places2seeplaces2go doesn't like about Costa Coffee:
I always appreciate the consistency of Costa Coffee, and this location in Chieveley lived up to my expectations in terms of quality. However, I was disappointed by the long wait for service and the untidy tables. View all feedback.

Reviews from various websites

Tripadvisor
3.1 ★ from 18 reviews
Keith
30.12.2023 - 13:19

On our way to Bournemouth we had a comfort stop at Chieveley services we manage to purchase 2 lovely decaf coffee's at Costa coffee we recieved quick friendly s...

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T1294HKlaurar
30.12.2023 - 13:19

Really bad coffee. Bought two. Both terrible. One of them scolding hot as the barista was texting on her mobile while making the coffee(! Shocking quality and s...

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O3281AVsamanthas
30.12.2023 - 13:19

Today I went to Costa at 6:36pm. A customer accidentally spilled her drink and asked the staff for some paper towels to clean it up. Instead of offering to help...

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Lorain
30.12.2023 - 13:19

Very friendly service. Clean and cosy. Nice to break up a motor trip. Lovely ladies serving the drinks and welcoming customers.

stephencK8493TN
30.12.2023 - 13:19

Purchased breakfast whilst staying at Travelodge. Good value for money with the Travelodge discount.

Costa Coffee at Chieveley offers a familiar blend of high-quality coffee, extensive seating, and generally friendly service, making it a convenient stop for travelers. While many patrons appreciate the fast service and the friendly demeanor of some staff members, others have encountered notable inconsistencies, including long waits, unclean tables, and a lack of proactive assistance during spills. Reports of staff exhibiting unprofessional behavior have raised concerns about customer service standards. Although Costa's coffee remains a staple attraction, management may need to address service training to ensure a consistently pleasant experience for all visitors.

Menu
4.0 ★ from 2 reviews
Ryan
15.11.2022 - 14:44

Great place to stop while traveling to get a coffee. there is a tonne seating and the staff is friendly and helpful. they pay the additional premium because the...

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Dylan
15.11.2022 - 14:44

The difference between a good coffee and an average coffee is the person that makes it. the chap was very personal and professional.

Google
3.7 ★ from 305 reviews
Gastroranking-uk
3.0 ★ from 11 reviews
Restaurantguru
3.0 ★ from 17 reviews
Int Restaurants
3.5 ★ from 200 reviews

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