Reviews

Overall Total Score
3 out of 5
Good | 208 reviews

What SueWithaView likes about The Place To Eat:
Lunched here with my friend and had a great catch up. We had the Moroccan chicken soup. It was so delicious that I'm going to look up a recipe and attempt to cook it myself. It was accompanied by a large chunk of bread and butter. This was followed by a lovely hot coffee and lemon tart. The lemony flavour was a perfect balance between sweet and sharp. View all feedback. What uzespourmoi doesn't like about The Place To Eat:
Arrived 4.30 on 3rd January. Café open until 6.30. Visit spoiled by cashier who was rude and abrupt. What has happened to John Lewis's excellent staff selection and training process that this person slipped through the net? In addition, the cake selection was practically non-existent for somewhere with two hours still to run. Should have gone to Bebo. Will next time. View all feedback.

Reviews from various websites

Gastroranking-it
2.6 ★ from 50 reviews
AndrewR167
05.09.2024 - 16:41

Came in for tea and cake really nice lemon drizzle cake really good service it was busy but the staff were coping really well and keeping on top of cleaning tab...

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Lily
05.09.2024 - 16:41

It’s a nice place and I go quite often and at least one of the soups used to be vegan, tomato etc. However, today they had blue cheese or chicken. There were no...

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868sallye
05.09.2024 - 16:41

This place looks like a throw back from the 1980's restaurants with bad customer service to go with it. Tea stains on tables,mud on the floor,staff chatting whi...

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janedoole1
05.09.2024 - 16:41

So I went, last week for a coffee and a cake with my mother and I was very surprised by how unpleasant a sales assistant named Ester was. It started from the mo...

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berylthesilverperil
05.09.2024 - 16:41

The staff are lovely but service can be exceptionally slow. The food is ok but overpriced really for what you get. The salads used to be a lovely selection of f...

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The Place to Eat at John Lewis serves up a variety of dishes amidst differing experiences. While some customers had a disappointing time due to rude staff and subpar food, others enjoyed the delicious Moroccan chicken soup and lemon tart. The café's ambiance is a bit dated, but the efficient and cheerful service from staff like Val shines through. Prices are high but quality is assured, making it a good spot for a quick bite or coffee break. Overall, mixed reviews but a generally pleasant experience for those looking for a cozy spot in a bustling shopping environment.

Tripadvisor
2.9 ★ from 82 reviews
Sean
08.10.2023 - 06:32

Whilst shopping decided to have a drink and cake in the cafe. There were no plates available to put your cake on if you decided to have the help yourself scones...

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Thomas
08.10.2023 - 06:32

Been coming for few years-cannot fault this restaurant-the ladies work so very hard-I’ve over heard some very rude customers and they are always very gracious-i...

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uzespourmoi
08.10.2023 - 06:32

Arrived 4.30 on 3rd January. Café open until 6.30. Visit spoiled by cashier who was rude and abrupt. What has happened to John Lewis's excellent staff selection...

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Lizziemondo
08.10.2023 - 06:32

On January 18th, I went to The Place to Eat for a meal. I was disappointed with my experience as the croissant I ordered was chewy, the coffee was lukewarm, and...

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Bradley
08.10.2023 - 06:32

Had a lovely visit today. Cafe was clearly busy but every single staff member was cheerful and efficient. In particular a lady called Val, who was wonderful and...

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Gastroranking-uk
3.0 ★ from 76 reviews

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