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Contribute Feedback What Bert Payne likes about The Burger Experience:
The crinkle fries with salt pepper were REALLY good. Brown and crispy on the outside, light and perfectly cooked on the inside. Burger was tasty, but overcooked. I'm sure I could request a medium well burger on my next order. I am certain a 4-star review will be completely earned with this slight adjustment. View all feedback.
What debbiefK2390IV doesn't like about The Burger Experience:
The floor was sticky! The service was bad. Had to ask for appetizer plates. Server kept disappearing. My friend had to go to bar to get his drink. My husbands ice tea refill never showed up. The food was barely ok. Gross experience. View all feedback.
The crinkle fries with salt pepper were REALLY good. Brown and crispy on the outside, light and perfectly cooked on the inside. Burger was tasty, but overcooked. I'm sure I could request a medium well burger on my next order. I am certain a 4-star review will be completely earned with this slight adjustment.
Overpriced, very poor quality and not made to order. Stay away.
Nice calm spot. Service is outstanding. If you go you MUST ask for GABRIELLA, she is down to earth very hospitable and is full of great recommendations!
Received emails today from Smokey Bones, promoting their today only, BOGO Brisket Platter. Arrived at 5:45 and ordered two Brisket Platters, and was forwarned they were running out. After 45 minutes our platters arrived. Not 4 neartly slices neatly arranged on the plate, rather a huge piece of fat, no meat attached, two small slices and chunks , like Fresh Cuts dog food. I have order brisket there several times and NEVER has it looked like that. Obviously we sent the platters back and asked for a replacement, however were told that was the end of it, they were trying to stretch it out, and we could wait an additional 45 when the next brisket will be ready to be served. That was unacceptable. We each switched to a burger which was mediocre at best. There was no price adjustment. The burgers ending up costing 50% more that the two Brisket Platters. While there,we saw 4 tables leave after being told there was currently no brisket, and numerous other tables including two on each side of us) that ordered a substitute meal. What a gimmick, advertise a delicious brisket meal , don't have any cooked, and have patrons end up paying 50% more for a burger. What a great way to shaft your customers. I could understand if this occurred around closing time, but not 5:45. All I know is we won't be returning, and advise you to dine elsewhere. I guarantee you'll get better food and service than Smokey Bones in Wellington by doing so.
The ribs are fantastic. Riley our waitress was very nice and upbeat. First time I have been here in years and really enjoyed it.