Kfc - Weirton

My partner and I recently dined at this restaurant. The staff was very friendly and we enjoyed the best KFC meal. My partner ordered the mac and cheese bowl whi... read more My partner and I recently dined at this restaurant. The staff was very friendly and we enjoyed the best KFC meal. My partner ordered the mac and cheese bowl while I opted for the spicy bowl.

After having not ordered from KFC Weirton for quite sometime because of quality issues I decided to give them another chance. I ended up ordering 8 pc meal mixe... read more After having not ordered from KFC Weirton for quite sometime because of quality issues I decided to give them another chance. I ended up ordering 8 pc meal mixed original and crispy. I ended up with 3 legs 3 wings a breast and a thigh. I was charged $26.74 after taxes which is fine for the normal 2pc of each but 3 legs 3 wings made up majority of order. Called and was told corporate policy allows them to substitute with whatever they had available. I was never told they didn't have the other pieces. Dealt with supposedly the manager Megan when calling them. She was also the one who handed me the order at the drive thru and never said a thing to me. Didn't find out until I was home 10 miles down the road.

Eating was good, service not so good, I had to ask if someone will wait for us, she said, running thru had commanded WAS!Training two new people at a wochenende... read more Eating was good, service not so good, I had to ask if someone will wait for us, she said, running thru had commanded WAS!Training two new people at a wochenende really!

I am very disappointed with this restaurant. During our last visit at the drive-thru, our order was wrong. They assured us they would fix it by adding my name t... read more I am very disappointed with this restaurant. During our last visit at the drive-thru, our order was wrong. They assured us they would fix it by adding my name to a list and providing extra food on our next visit. Unfortunately, instead of addressing the issue, a rude female manager was disrespectful and declined to make amends. Because of this, my family will no longer be coming here.

Every time I visit, I encounter issues. They advertise certain items but then don't have them available. Instead of giving me what I order, they give me whateve... read more Every time I visit, I encounter issues. They advertise certain items but then don't have them available. Instead of giving me what I order, they give me whatever they choose. Additionally, the young female manager can be unfriendly, though not towards the customers. It's disappointing.