Em Toi Cafe Karakoke - Feedback

Outstanding service! If you're not happy, they will do everything to ensure you are. They truly go above and beyond. This is by far the best service I've experi... read more Outstanding service! If you're not happy, they will do everything to ensure you are. They truly go above and beyond. This is by far the best service I've experienced at a sheesha restaurant. Five stars!

This is a wonderful shisha spot. We ordered shisha, an avocado shake, and tea. They have a great food selection and options for seating both indoors and outdoor... read more This is a wonderful shisha spot. We ordered shisha, an avocado shake, and tea. They have a great food selection and options for seating both indoors and outdoors. If you're mindful of COVID, they also offer a lovely outdoor area that's perfect for cool summer nights. I will definitely return!

The restaurant does not clean the shisha between customers, using the same water and regular head for multiple people. They only change the pipe. Additionally,... read more The restaurant does not clean the shisha between customers, using the same water and regular head for multiple people. They only change the pipe. Additionally, the teapot is not washed after a customer finishes their tea; they simply refill it with new water. When I inquired about this, they told me it doesn't need to be cleaned and that they do not want to waste time cleaning after each customer. Furthermore, the chefs do not wear gloves while preparing the food.