K2 Indian - Wealden
K2 Indian
Description
K2 offers good quality food but delivery service can be unreliable. Some customers experienced delays, incorrect orders, and unhelpful customer service. On the other hand, dining in was a more positive experience, with friendly staff, good menu variety, and delicious food. The restaurant has a great atmosphere and offers excellent value for money. Overall, K2 provides traditional Indian dishes in a modern setting, with attentive staff and tasty food. While delivery might be hit or miss, dining in at K2 promises a pleasant experience with delicious food at a reasonable price.
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I really wanted to love K2, but unfortunately, I cannot say that I do. My recent visit to the restaurant was not as pleasant as I had hoped, following a disappointing takeaway experience a few weeks ago. It seems that K2 is struggling to find its focus amidst its own popularity. The restaurant is too small for the number of customers it serves, and the style of dining with many separate dishes does not work well with crowded tables and cramped seating. The chaotic atmosphere with delivery drivers and locals picking up takeout orders only added to the rushed and disorganized feeling of the restaurant. It was disappointing to see such potential for a great Indian restaurant not being fully realized. Perhaps a reevaluation of the business model is needed to make the dining experience at K2 more enjoyable.
2nd visit in a few weeks, great food the fact the restaurant was full turning people away on a ‘quiet’ Thursday between Christmas New Year says it all really. Great food service good value.
Our family meal birthday celebration was completely ruined. We placed an order for delivery through Just Eat for 7 people at 5pm, with the delivery scheduled for 7.30pm. We assumed that 2 and a half hours would be enough time for the food to reach us, especially since the restaurant was only 10 minutes away. However, 7.30pm came and went with no sign of our order. After multiple calls to the restaurant, we were told that our delivery had been sent to the wrong address and they would retrieve it and bring it to us. Eventually, after waiting for 2 hours, we had to drive to the restaurant ourselves to collect the food. When we arrived home, the food was barely warm and not properly cooked. Just Eat only offered a fraction of the cost back due to the food being cold, and the restaurant refused to provide any refund. Overall, this was a terrible experience and we will not be returning to this restaurant, despite being recommended by friends.
We have been to the K2 on many occasions, our last visit will be our last. The Food was bland. We had the set meal for two chicken tikka starter dry, the chicken was hard in both Curry's and had a taste to it I cannot describe. Waiting staff did not know how to handle situation. Ended up with me paying a bill for food that was not eaten and going home hungry! I contacted the restaurant later that night to advise the owner/ manager that the service and handling of complaint were not up to usual expectations but as yet have received no reply. The restaurant has definitely gone down hill and we will not be returning.
We enjoyed the food, we had started going most Sundays as they had a Sunday deal main,side naan bread for £14.95...till 5 weeks into coming a new member of staff there as soon as we sat down told us we weren’t allowed to share the main meals in the offer (we shared some between our children as they wouldn’t eat a whole dish) to which I couldn’t believe, we decided to stay anyway and had lots of wastage as we told them there would be.we know what ourselves and children can manage to eat. Had the bill at the end and when we looked at it they had charged us for drinks we hadn’t even had and instead of the meal deal they charged us seperatly each dish so it worked out a lot more expensive!! Felt like it was all about what money they can make If we want to share a dish between our children we should be allowed to otherwise Wer paying for food that we know will be wasted. Felt very awkward and annoyed! Won’t be coming here again!
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