Reviews - Hartfields
Reviews summary
Local diners have shared diverse experiences at a popular restaurant, revealing a spectrum of service and food quality. While some praised the delicious food, friendly atmosphere, and attentive staff, others expressed disappointment over long waits, high prices, and inadequate portion sizes. Patrons noted issues such as untrained staff, poorly executed dishes, and a lack of professionalism in server attire. The inconsistency in service seemed particularly prevalent, leading some to reconsider their return visits. Despite the mixed reviews, the restaurant has managed to earn a loyal following, with many eager to return for enjoyable brunches and flavorful meals.
Was Anonym at Hartfields a mag?
We live in East Grinstead and love to visit Hardfields for a lovely breakfast. Every time we've been there, we've never had any complaints about the service or the quality of the food. View all feedback.
What Anonym dislikes about Hartfields:
The food was delightful, but it's unfortunate that the owner hasn't kept up with modern practices. We visited with our grandchildren, and when it came time to settle the bill, they refused to accept... View all feedback.
Reviews from various users
Last update : 18.03.2024
The restaurant offers a wonderful variety of delicious, fresh vegan dishes that also pleased my omnivore friend. The service was friendly and attentive. It definitely earns my vote for a job well done!
Last update : 16.02.2024
The food was excellent and the staff was wonderful. I would definitely recommend this restaurant. I ordered the club sandwich with fries and my wife had the pork burger, both of which were delicious.
We just enjoyed a delicious, freshly cooked breakfast served by a lovely woman. The food was amazing and the atmosphere was very welcoming. This will definitely be my new favorite spot.
We are a local couple who like to support local business, but not again here. Came in early for a breakfast had a busy week so was looking forward to it before going shopping. Took a while to be acknowledged eventually a young man came over, lots of table had reserved on but got a two in the window, it was a shocking wet day so didn’t start of very well as they allow dogs in, wet dogs letting off a smell really doesn’t wet your appetite to start with. Do they really need to allow dogs!!! Ordered coffee and Mexican eggS even tho only one egg and a side off bacon. Poached egg on toast with smashed avocado, the coffee came and we finished this no offer of another the wait was around 40 mins. Once it came still no offer off another hot drink, Mexican Egg was ok, nothing to shout home about, my eggs were raw and full off water so the piece of toast was soggy, we waited and kept looking around for members of staff to do a check back,in the end I had to approach the counter where 4 members of staff were just standing around, I asked the same male to come over so that I didn’t have to say it in front off the other customers, showed him my breakfast and his comment was oh sorry don’t know why that’s happened, I asked him to take this off our bill, as I couldn’t wait another length of time to wait for another breakfast. Can’t cook poached eggs then I suggest you either close your doors or train your cooks again, also do we really need to see bare flesh on all your servers really not a nice look, maybe staff should be in uniform with backs and midriffs out of sight. Sorry will not return Coffee Barn much better also your prices are over the top
We braved trying the "fluffy "pancakes in the hope they had realised how awful they are and reverted to a normal American pancake recipe. We were disappointed. They are still solid, Victoria sponge like, pancakes and not light and fluffy at all and taste horrible. My 11 year old gannet refused to eat them. Even the chocolate sauce was disgusting, it had a film of oil on top of the jug and fell out in one lump. When I mentioned to the waitress she said they are fluffy American pancakes, when I said there is nothing fluffy or American about them, she said I know they aren 't nice!
We had sausage sandwiches, coffee and a side of a bowl of chips.The bill arrived...chips had gone up fromc£3.50 to £6.50!!!!!!!!86% increase On querying this rip off the waitress verbally wriggled talking of 2 portions we had ONE,double £3.50 is £7.00 anyway not £6.50!!!!! !! Then went away again,came back talking of us not having 'meal deals What meal deal,nothing on menu except a £4.20 ,no £6.50!!!? What is this establishment trying to do? This is totally unacceptable We will not be returning...no apology from management A disgrace,does not deserve patronage
Last update : 25.12.2022
Hey guys, apart from Hartfields having such a warm, community feel, welcome atmosphere, it is run incredibly efficiently thanks to all its wonderfully, smilie staff. As well as maintaining a professional efficient role, they also speak to the customers in such a down to earth manor with banter here and there. I couldn't feel more comfortable around people. The coffee is amazing and taken care over when made and can only be enjoyed. (Matt perfectionist right there). Love the chats I have with Matt about my biz. Very flattered that he asks how things are going every now and then. Just shows the staff at Hartfields are genuinely caring. Plus Liddie's interesting plans about travelling, wanting to teach and more. Also, not forgetting what an amazing job everyone does behind the scenes. My point is that they don't speak to people any differently to how they would usually. Just fun, laughter and chit chat all the time while getting on with the job at hand. Very impressed. VERY. Love to all xxx
This is truly the best cappuccino I have ever tasted! I've traveled through Italy and Sicily for many years, and nothing compares. The staff here is fantastic—positive and attentive.
Food and drinks are delicious! Service is always excellent! It's the only place in Uckfield I will go to!