KFC - Waynesboro

I’m not sure what has happened to this KFC. I used to always get good food here. I'm giving it 2 stars for the food and for the young lady working the counter,... read more I’m not sure what has happened to this KFC. I used to always get good food here. I'm giving it 2 stars for the food and for the young lady working the counter, who I believe was the manager. She was great, but it seemed like the main issue was that she needed some help. There’s only so much one person can do.

This is a combo KFC+Taco Bell restaurant.Ordered famous bowl only.Took over 15 min to deliver to me at counter.They were understaffed /complaining about being s... read more This is a combo KFC+Taco Bell restaurant.Ordered famous bowl only.Took over 15 min to deliver to me at counter.They were understaffed /complaining about being so.Employee had their 4 year old child running around the restaurant uncontrolled the entire time I was in house.Extremely slow service. Not that busy. (Guess the locals know it 's slow)Food:The mashed potatoes in my famous bowl weren 't mixed well;There were SEVERAL dry spots/powder lumps of instant potatoes (not very appealing).The Chicken nuggets/bits in the bowl were cold.The corn was cold too.The gravy was there; but scarce, would haved liked more.Overall, a POOR showing. I 'd advise against dining here: if you want hot food and quickly, GO SOMEWHERE ELSE.

The lady working the drive thru today around 7:30 PM the Waynesboro, MS location needs a raise. She was doing everything she could do to get the orders out as f... read more The lady working the drive thru today around 7:30 PM the Waynesboro, MS location needs a raise. She was doing everything she could do to get the orders out as fast as she could. She was very sweet and apologetic when I went inside to see if my order was ready. I quickly realized just how short staffed they were and offered a helping hand. I didn’t get her name but she needs recognition for all she was trying to do with the little help she had. God puts us in the right places at the right time and I’m glad I was there to witness her effort. Give her a raise KFC and make it a good one!! Thank you!!!!

The restaurant needs staff who are dedicated to serving customers. The employees seem more focused on their cell phones and joking with one another, completely... read more The restaurant needs staff who are dedicated to serving customers. The employees seem more focused on their cell phones and joking with one another, completely overlooking the patrons. Additionally, they have a lack of understanding when it comes to taking orders, especially the distinction between white and dark meat. This level of service is disappointing, and if improvements are not made, we will consider dining elsewhere.

I was served just five French fries for an entire side order. The food is consistently cold or incorrect, and I often find that something is missing from my ord... read more I was served just five French fries for an entire side order. The food is consistently cold or incorrect, and I often find that something is missing from my order. I can only hope that someone is enjoying the items that are always forgotten...