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Red Lobster has faced mixed reviews, particularly regarding its reservation system and service. While some diners experienced frustration over stay times and felt overlooked by staff, others were pleasantly surprised by the quality of their meals, including standout dishes like the Ultimate Feast and Shrimp Linguini Alfredo. Guests have noted inconsistencies, such as cool food temperatures and misunderstood reservations via the Open Table app. Despite the rough patches in service, the restaurant still delivers a commendable seafood experience, leaving some patrons eager to revisit, while others are left reconsidering their options.

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