Big Boy - Wayland

Eating is good, but small portions. some of the staff are friendly. some of the employees are simply rude and they are only open until 16 o'clock.

Friendly reception, eating was decent, everything was in order, until I was ignored and waited 15 minutes for a coffee refill and my leak. it wasn't until I went to the bank I had participated in.

The best customer service of all time! the ground for the 3 stars is because of the food. it seemed like the meat was 2 days old. I ordered breakfast, the speck was terrible that he was broken into small pieces, the sausage links would not even cut with a fork or their teeth, which they were rubber. the eggs and cookies were perfect.

Eating was not very good and we did not get a few of our order, the only time we saw the waitress when they close the table stuff for that (that was not for a few hours), no refilling on drinks, 4 waiters (including manager) loud and rude about customers and other employees. was not a good experience? are we not going back?

Went to have lunch today item I wanted didn't have any of and hadn't had any for awhile if your not going have a menu item take it off the menu then second choice we wanted they said not available on weekend and it did not say that on menu!!!! What horrible service not having 2 things on the menu !!!! Manager did nothing about it either no wonder big boy is going downhill and waitresses talk to friends and not wait on guest right away I will avoid this place for sure!!!!