Sandrock - Waverley

Blimey that's a bit unfair. Can't disagree with any of the previous reviewers comments but heck one star? The food is good, I've eaten in the bar several... read more Blimey that's a bit unfair. Can't disagree with any of the previous reviewers comments but heck one star? The food is good, I've eaten in the bar several...

Those who have visited The Sandrock in years gone by will remember a basic, unassuming, beer drinkers pub offering simply wel served beer and an opportunity... read more Those who have visited The Sandrock in years gone by will remember a basic, unassuming, beer drinkers pub offering simply wel served beer and an opportunity...

I write this with a heavy heart and in the hope that this review will encourage a change; a change back to the quality of old. I used to wax lyrical about the f... read more I write this with a heavy heart and in the hope that this review will encourage a change; a change back to the quality of old. I used to wax lyrical about the freshness and authenticity of the delicate flavours this pub kitchen was able to put together for their Thai menu. We enjoyed many a takeaway and eating in and were never disappointed with any of the options on offer. The kitchen has been closed for most of the beginning of this year, but reopened a few weeks ago with a ‘new menu’ ….. Disaster! Gone is the feel of individually cooked dishes with well crafted Thai sauces and flavours. Gone is the freshly prepared and sliced cuts of meat and welcome; freeze dried, generic square cuts of bland beef and chicken coated in ‘out of a jar’ type sauces. Soggy tasteless starters, precooked industrial noodles with now bite and amazingly no flavour. Yes, they can still do a Pad Thai, but it still isn’t as good as it used to be. What’s happened? It feels like the menu has gone in search of profit margins rather than pride and perfection. We’ve tried twice since the kitchen reopened as we just couldn’t believe it could have fallen that far. Both times we paid over £100 for 3 or 4 of us to eat. Unless things change drastically and there is some serious soul searching from the chef and management I can’t see the old regular fan base of this kitchen continuing to order food from this venue. I certainly don’t see anyone new regular customers being created. We won’t be going back anytime soon. I’ll wait until I see reviews telling me how wrong I am and I should give another go. Sandrock team: you know the old menu, you know this new style is not a patch on the old traditional food you cooked. Please please think again.

It is important to note that we had eaten at the Sandrock multiple times after the 29th of September 2019 and this issue was never brought up before. The owner... read more It is important to note that we had eaten at the Sandrock multiple times after the 29th of September 2019 and this issue was never brought up before. The owner also mentioned that other customers had also not paid for their meals, hinting that it might be a common occurrence due to confusion among their staff about which till to use. This suggests that the restaurant should investigate their own staff regarding this matter. We felt extremely uncomfortable and unfairly pressured to pay for a meal we had already paid for due to the continuous accusations made in front of other guests. Despite enjoying their Thai food, we have decided not to return to the Sandrock due to the disrespectful behavior of the kitchen owner and the questionable actions of their staff. We strongly advise that you always ask for a receipt when paying for your meal at the Sandrock to avoid a similar situation where your payment is not properly recorded.

We stopped by for lunch on a Saturday after walking the dog and tried the lunchtime set menu. The Thai food was fresh and authentic, with very reasonable prices... read more We stopped by for lunch on a Saturday after walking the dog and tried the lunchtime set menu. The Thai food was fresh and authentic, with very reasonable prices and friendly staff. We will definitely return!