Coffee Hit - WAURN PONDS

I purchased a drink while my wife ordered food and coffee, and I had sushi for lunch. When I sat down, I encountered a rude manager who made me feel unwelcome.... read more I purchased a drink while my wife ordered food and coffee, and I had sushi for lunch. When I sat down, I encountered a rude manager who made me feel unwelcome. I considered leaving, but thought my wife could stay since she was ordering her own meal. Even though she was only taking up the same amount of space and the restaurant wasn't busy, the manager abruptly told me that it didn't matter and that if we were unhappy, we could just take our money back and leave. With service like this, I don't understand how they stay in business. Save your money and don't dine here. It's no way to treat customers who want to support local businesses. Absolutely unacceptable.

The customer service was disappointing, and the manager, a blonde woman, was quite rude. Additionally, the quality of the food was subpar. Overall, it was not a... read more The customer service was disappointing, and the manager, a blonde woman, was quite rude. Additionally, the quality of the food was subpar. Overall, it was not a good experience, and I certainly cannot recommend this restaurant.

I ordered 2 coffees (iced long black iced latte) and I paid $17.9. So I asked again the price details and they said "yes".I don't understand their price policy. read more I ordered 2 coffees (iced long black iced latte) and I paid $17.9. So I asked again the price details and they said "yes".I don't understand their price policy.

Horrible service from the blonde lady with glasses, wouldn't recommend going here read more Horrible service from the blonde lady with glasses, wouldn't recommend going here

Rude manager.3 people eating food and drinks from the venue, one person wanting to eat sushi told she wasn't allowed to eat it at their table had to stand outsi... read more Rude manager.3 people eating food and drinks from the venue, one person wanting to eat sushi told she wasn't allowed to eat it at their table had to stand outside the venue to eat it. Almost empty venue.