Reviews

Overall Total Score
3.1 out of 5
Good | 1258 reviews

What Sandra B likes about Tim Hortons:
I recently visited one of the best Tim Hortons locations I've ever seen. The service was quick and friendly, the drive-thru only took under 5 minutes even with a line of cars. The restaurant was clean and the food was delicious. View all feedback. What User doesn't like about Tim Hortons:
The experience at Tim Hortons in Waterloo was disappointing. It took us 45 minutes to get our coffee in the drive-thru, which was not enjoyable. The only positive aspect was the excellent service provided by Melissa Derby. View all feedback.

Reviews from various websites

Menu
2.0 ★ from 10 reviews

The experience at Tim Hortons in Waterloo was disappointing. It took us 45 minutes to get our coffee in the drive-thru, which was not enjoyable. The only positi...

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I went to Tim Hortons at 2:30 and it was closed, even though it's supposed to close at 3:00. I knocked on the window, but an employee hid from sight. It's never...

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Donuts are fresh and variety of flavors you can see them in the display case that's fantastic because in other tim Hortons donuts are not good

Lacking employees and speed. Cowansville is double the speed. Lack of management

Tim Hortons in Waterloo was a total disaster. I arrived at 7:34 pm on a Saturday and found out the place was closed. There was no service at all. I would rate t...

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Tim Hortons in Waterloo offers a mixed bag of experiences. While some patrons praise quick service and a clean atmosphere, others report frustratingly long wait times and unexpected closures. The drive-thru can be a real test of patience, with delays reaching up to 45 minutes. Notably, an employee's absence during closing hours left some customers feeling ignored. Amidst the chaos, the exceptional service from certain staff members, like Melissa Derby, shines through, leaving diners hoping for a more consistent level of service. Ultimately, this location reflects the charm and challenges of Canada’s beloved coffee chain.

Restaurantji
3.0 ★ from 36 reviews
Sandra
08.01.2024 - 09:59

I recently visited one of the best Tim Hortons locations I've ever seen. The service was quick and friendly, the drive-thru only took under 5 minutes even with...

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Mike
08.01.2024 - 09:59

Tim Hortons is Canada's iconic coffee shop. There's nothing particularly special about it, but if you're in need of a coffee, it's a convenient stop to grab one...

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Velvet
08.01.2024 - 09:59

I visited the Waterloo Tim Hortons and waited in the drive-thru for 45 minutes to get coffee. The coffee was terrible. The only time you receive good service is...

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Dawn
08.01.2024 - 09:59

They don't have what you want most of the time

Lyne
08.01.2024 - 09:59

Quick and friendly

Facebook
3.0 ★ from 1 reviews
Google
3.2 ★ from 578 reviews
Tripadvisor
3.4 ★ from 15 reviews
Int Restaurants
3.5 ★ from 618 reviews

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